Some PC related issues

[Italian abstract: un problema con il wireless mi ha fatto perdere un po' di tempo. Ora sembra risolto. ]

Usually I don’t write about my problems with the PC. Although I studied computer science for two years, I’m not an expert. Often I feel where the problem is, but I do not have so deep knowledge of Windows as a trained consultant. I try to solve my PC problem with the help of the net. Very often I find the solution. From now, I’d like to give my little contribution.

Since one week I have problem with the Intel PROSet/Wireless Software 11.1.0.0, that manage my 2915ABG board. It does not connect to my wireless. If I use the Windows software, it works. With the Intel, no way: “Problem applying profile” error. Last week I repaired the software via Add/Remove Program utility and it was ok. Today it did not work.

I found this support page at Intel, but it did not work. Then I get another support page related to WEP. After a reboot, it works. I hope I’m over with this, although in the WEP settings I do not have “C:\ProgramFiles\Intel\Wireless\Bin\Dot1XCfg.exe” anymore, but I have “Intel 802.1x Server” and “pdfSaver for PDF-XChange 3.0″ (it was unchecked, now I checked it since I need it).

My configuration: Dell Latitude D810, with docking station (with external monitor).

Other PC problems I have (and should solve):

  • PC freezes sometime, should be hardware related, I called italian Dell support, they can’t send someone in Switzerland for motherboard substitution, I should call swiss Dell support but I’m afraid in explaining in French or German. See Dell Forum.
  • System tray icons appear and disappear when I dock/undock the PC.

Update: as usual, things are more complicated than at a first look. PROSet/Wireless still not working. Uninstalled completely and reinstalled, still nothing. Could be something related to power management? I noticed that the Dell Quickset was not loaded at booting. I loaded manually and now the PROSet works. Let’s see after 2-3 reboots…

Update 2: I get back to original WEP configuration. Now the problem is almost solved: Dell Quickset loads correctly at startup; PROSet Wireless does not connect, until I let Windows manage the wireless adapter and then back to PROSet.

Update 3 (18.01.2008): I found two threads in the Dell community forum. Second one is particularly interesting: it seems that this problem is related to the new version (11.1.0.0, while old version 10.5.1.0 works) and nobody is solving it. Some additional software may help, but it’s not sure.

Update 4 (25.1.2008): tried downgrading, nothing. Tried install kb 893357 and kb 914440, nothing.